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Everything worth knowing before you buy or sell here, written as plainly as we can manage. Each guide answers one question and links to the surface that proves it.
How each way of buying works, and what you are committing to at each step.
Bidding, increments, reserve prices and what happens when you win.
Making a price offer, countering, and the window you have to pay in.
Deposits, production status, and what happens if a release slips.
The three steps, the add-ons, and why some orders ask for a code.
Instalments, the token payment and what the surcharge covers.
Every status an order passes through, and who moves it.
What you pay, what we take, and what is included in the price on the card.
Every fee on the platform, who bears it, and when it applies.
Which rate applies to what, and why the listed price already includes it.
When a seller is paid, what is deducted, and how to read a statement.
Who arranges delivery, what it costs and how long it takes.
When a refund is due, how it is calculated and how long it takes.
How to tell what you are buying, and what to do when something is wrong.
Six signals in the order worth checking — price, code, weight, print.
Reported scammers and the patterns they use, searchable.
Who can leave one, what a verified purchase means, and seller replies.
What we store, what we encrypt and who can see it.
Listing, pricing and the two listing types with their own rules.
From first listing to first payout, in order.
Pricing several items as one, and what a buyer can and cannot pick.
Entries, the reveal, and the rules a draw has to follow.