Privacy Policy

1. Introduction

Let It Rip ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our platform.

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, phone)
• Profile information and preferences
• Billing and shipping addresses
• Payment information
• Communications with us and other users
• Seller verification documents

2.2 Information Automatically Collected

• Device information (IP address, browser type, OS)
• Usage data (pages visited, time spent, clicks)
• Location data (with your permission)
• Cookies and similar technologies

2.3 Information from Third Parties

• Social media login information
• Payment processor data
• Fraud prevention services

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process transactions and send notifications
• Verify seller accounts and prevent fraud
• Personalize your experience
• Send marketing communications (with your consent)
• Comply with legal obligations
• Resolve disputes and enforce our terms

4. Information Sharing

4.1 With Other Users

When you make a purchase or sell an item, certain information (name, shipping address) is shared with the other party to complete the transaction.

4.2 With Service Providers

We share information with trusted third-party service providers who help us operate our platform:

• Payment processors
• Shipping and logistics partners
• Cloud hosting providers
• Analytics services
• Customer support tools

4.3 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal processes
• Enforce our Terms of Service
• Protect our rights and property
• Prevent fraud or illegal activities

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure payment processing
• Regular security audits
• Access controls and authentication
• Employee training on data protection

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information through your profile settings.

6.2 Data Deletion

You can request deletion of your account and personal data by contacting us at privacy@letitrip.in. Some information may be retained for legal or business purposes.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or updating your notification preferences.

6.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit platform functionality.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained for 7 years as required by Indian law.

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place to protect your data.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

11. Contact Us

For questions about this Privacy Policy or how we handle your data:

• Email: privacy@letitrip.in
• Phone: +91 1800-LETITRIP
• Address: Let It Rip Technologies Pvt. Ltd., Bangalore, Karnataka, India

12. Compliance with Indian Laws

We comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.