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If something has gone wrong and ordinary support has not resolved it, you can escalate to our Grievance Officer. This page sets out who that is, how to reach them, and what to expect.
Most issues — a delayed delivery, a damaged item, a refund that has not arrived — are resolved fastest through Your Orders or by contacting support directly. Please start there, and quote your order number.
If support has not resolved your issue, write to the Grievance Officer named below. Please include your order number if there is one, a description of the problem, what you have already tried, and what outcome you are looking for.
We acknowledge every grievance we receive and resolve it within the timelines required by applicable law. You will be told the outcome and the reasoning behind it. Nothing on this page limits any right available to you as a consumer under applicable law.
To report content you believe is unlawful, counterfeit, or infringes your rights, write to the Grievance Officer with enough detail to identify the listing or account, and the basis of your claim.
Flat 503, H. No. 127, C.S. No. 6166
Darus Salam Siddhe
Solapur, Maharashtra 413001
India
Let It Rip India · Sole proprietorship
GSTIN
27BILPC5850Q1ZN